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A How-To Guide for Patient Support Program Staff

Auxita workflow and tips for the staff that are part of a Patient Support Program.

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TABLE OF CONTENTS

1.SETTINGS AND PREFERENCES

2.MANAGING PATIENTS

3.ENROLMENTS

4. PRIOR AUTHORIZATIONS

undefined-Aug-09-2023-03-07-58-8198-PM NOTE If you are unable to find the answers here, you can send a request to our help centre by clicking the submit feedback button on the top right corner of the screen OR by emailing us at help@auxita.com

1.SETTINGS AND PREFERENCES

Log in to Auxita
Reset your Password
Set up your Favourite Support Programs
Set your Notification Preferences
Manage Multiple Facilities
 

 

2.MANAGING PATIENTS

Create a Patient Profile
Open a Patient’s Profile
How to Edit a Patient's Profile
Invite a Patient to Auxita
Add or Edit a Patient’s Insurance Information
 

3.ENROLMENTS 

How to use the Programs Section and the Program Status Table

 

undefined-Aug-14-2023-04-59-58-4176-PM NOTE Patient Support Program staff working on a single program can also access Program information, like the status of enrolments, via the Program Details page. 


4. PRIOR AUTHORIZATIONS

How to initiate a Digital Prior Authorization
How to Assign a Prior Authorization to a Colleague

View or Change an In-Progress Prior Authorization

Track the Status of a Prior Authorization