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Renew an Expired One-Time Use Link

If a guest prescriber opens an expired One-Time Use (OTU) link, they can request a new link directly from the expiration page without needing assistance from a patient, PSP user, or Auxita Support.

Steps to Request a New OTU Link

  1. Open the expired OTU link.
  2. On the expiration page, click SEND NEW LINK.

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  3. A new link will be sent using the original delivery method. A confirmation message appears stating, “A new link will be sent using the original delivery method.”

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  4. Open the new link to access and complete the form.

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  • This feature is available to guest prescribers.
  • The new link can only be generated while the form is still eligible for completion.
  • For patient-initiated requests, OTU links can no longer be renewed once the maximum completion window (90 days) has been reached and the form has been cancelled.