How to use the Fax Back To Me Feature

Prescribers can receive a copy of a submitted enrolment, prior authorization, or prescription form directly to their fax number upon submission of the form in Auxita.

To have a copy of a submitted enrolment, prior authorization, or prescription form, you must first fill out the form.  

For more information on how to complete an Enrolment, Prior Authorization or Prescription Form, please check out these articles:

How to Enrol a Patient in PSP

How to initiate a Digital Prior Authorization

Order a Prescription for a Patient 

Once the form is initiated, select Fax me a copy checkbox at the bottom of the screen.  

A screenshot of the enrolment screen showing the "Fax me a Copy" option

undefined-Feb-21-2024-05-52-29-2278-PM NOTE You can find the fax number the e-fax will be sent to by hovering over the Fax Me a Copy checkbox. The fax number that displays is the one associated with the prescriber Auxita profile or their facility. Please note that if there is no prescriber or facility fax number, the checkbox will is not enabled. 

A screenshot of the Fax me a copy option where the fax number is shown

undefined-Feb-21-2024-05-52-29-2278-PM NOTE Once Fax Me a Copy is selected the checkbox will be selected by default, for all future forms. 

Successful Fax 

When the form is submitted with the checkbox selected, a copy of it will be sent to the prescribers fax number that is displayed. No further actions are required and office staff can upload the document to the EMR. 

Failed Fax 

If the fax fails to send, a notification of the failure is created on the Home Page.  

undefined-Feb-21-2024-05-52-29-2278-PM NOTE If a fax fails to transmit, a notification is initiated on Auxita's backend to resend the fax. The notification will be triggered until the fax has been sent successfully. 

A screenshot of the Home Page where the notification center can be found at the top-right corner

A screenshot of the "Notifications" page sowing the failed faxes