--- title: How to Send a One-Time Use Code description: Auxita offers a secure way for prescribers without a user account to access our prior authorization forms independently of program enrolment. A one-time use code can be sent to the prescriber, allowing them to complete the enrolment process securely. --- [Skip to content](https://help.auxita.com/how-to-send-a-one-time-use-code#main-content) - [English - Canada](https://help.auxita.com/how-to-send-a-one-time-use-code) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/comment-envoyer-un-code-à-usage-unique) English - Canada Show submenu for translations [Contact Support](https://help.auxita.com/kb-tickets/new?hsLang=en-ca) [![Auxita\_logo\_CMYK](https://partners.auxita.com/hs-fs/hubfs/Auxita_logo_CMYK.png?width=45&height=34&name=Auxita_logo_CMYK.png)](https://help.auxita.com/?hsLang=en-ca) - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) Open main navigation Close main navigation - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) - - [English - Canada](https://help.auxita.com/how-to-send-a-one-time-use-code) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/comment-envoyer-un-code-à-usage-unique) English - Canada Show submenu for translations - [Contact Support](https://help.auxita.com/kb-tickets/new) - [What's new?](https://release.auxita.com/) [What's new?](https://release.auxita.com/?hsLang=en-ca) We're here to help you - There are no suggestions because the search field is empty. 1. [Auxita Help](https://help.auxita.com/?hsLang=en-ca) 2. [Patient Support Programs](https://help.auxita.com/patient-support-programs?hsLang=en-ca) 3. [Prior Authorizations](https://help.auxita.com/patient-support-programs?hsLang=en-ca#prior-authorizations) September 4, 2026 # How to Send a One-Time Use Code ## Auxita provides a secure way for prescribers without an Auxita account to access, review, and sign Prior Authorization and Additional Forms using a One-Time Use (OTU) code. Patient Support Programs can send forms to prescribers regardless of whether they have an Auxita account. #### **Before You Begin** To learn how to initiate these requests, see: [How to initiate a Digital Prior Authorization](https://help.auxita.com/how-to-initiate-a-digital-prior-authorization?hsLang=en-ca) [How to Initiate an Additional Form](https://help.auxita.com/how-to-initiate-an-additional-form?hsLang=en-ca) ![Pencil icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png?width=20&height=19&name=Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png) **NOTE** Prescribers who have an Auxita account display a user icon next to their name in the Prescriber drop-down menu. Prescribers without the user icon will receive the form using a One-Time Use (OTU) code. #### **Prior Authorizations** 1. Select the prescriber you want to send the request to from the **Prescriber** drop-down menu, then click **Next**. | ![Selecting the prescriber in the drop down is shown here.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Oct-25-2024-03-37-32-0473-PM.png?width=302&height=227&name=image-png-Oct-25-2024-03-37-32-0473-PM.png) | ![Prior authorization window to select the prescriber, drug and form displayed here.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Oct-25-2024-03-38-44-7570-PM.png?width=302&height=217&name=image-png-Oct-25-2024-03-38-44-7570-PM.png) | | --- | --- | 2. Complete the Prior Authorization form. 3. Select **Physician Signature** or **Review and Signature**. 1. **Physician Signature** allows the prescriber to review and sign the required sections. 2. **Review and Signature** prompts the prescriber to review the entire form before signing.![Send for physician signature drop down options](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Sep-16-2024-06-01-48-6776-PM.png?width=209&height=111&name=undefined-Sep-16-2024-06-01-48-6776-PM.png) 4. Review the prescriber's information, which is automatically populated from their profile. 1. If needed, update the **Fax Number** or **Email Address** for this request. 2. Changes made here apply only to the current request and are not saved to the prescriber's profile. | ![Send prior authorization request via email window is displayed here.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Oct-25-2024-03-39-39-2636-PM.png?width=344&height=235&name=image-png-Oct-25-2024-03-39-39-2636-PM.png) | ![Send prior authorization request via fax window is displayed here.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Oct-25-2024-03-40-29-9470-PM.png?width=345&height=237&name=image-png-Oct-25-2024-03-40-29-9470-PM.png) | | --- | --- | **![Pencil icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png?width=20&height=19&name=Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png) NOTE** When **Review and Signature** is selected, a banner appears at the top of the form reminding the prescriber to review the form details before signing. You can also use the **Comments** section to provide additional instructions or highlight information requiring review. #### **Additional Forms** 1. Select the prescriber from the **Prescriber** field and click **Advance**. ![](https://partners.auxita.com/hs-fs/hubfs/image-png-Sep-02-2026-05-37-33-4200-PM.png?width=173&height=318&name=image-png-Sep-02-2026-05-37-33-4200-PM.png) 2. In the **Update Status** window, select **Physician Signature** and **Send for Physician Signature**, then click **Save**.  ![](https://partners.auxita.com/hs-fs/hubfs/image-png-Sep-02-2026-05-38-08-0863-PM.png?width=449&height=232&name=image-png-Sep-02-2026-05-38-08-0863-PM.png) **![undefined-Jul-21-2023-06-19-28-0296-PM-4](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Jul-21-2023-06-19-28-0296-PM-4.png?width=24&height=22&name=undefined-Jul-21-2023-06-19-28-0296-PM-4.png)TIP** Any changes made to the fax number or email address apply only to the current request and are not saved to the prescriber's profile. #### **After the Request is Sent** Once the request is sent, the prescriber receives an email or fax containing a secure link and OTU code that allows them to access, complete, and sign the form. | ![Example of an email with a OTU code.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Oct-25-2024-03-42-07-3609-PM.png?width=551&height=745&name=image-png-Oct-25-2024-03-42-07-3609-PM.png) | ![OTU\_FaxEN\_Jul2026 (1)](https://partners.auxita.com/hs-fs/hubfs/OTU_FaxEN_Jul2026%20(1).jpg?width=446&height=577&name=OTU_FaxEN_Jul2026%20(1).jpg) | | --- | --- | ![Lightbulb icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge/Lightbulb%20icon.png?width=24&height=22&name=Lightbulb%20icon.png) **TIP** Every OTU notification sent by email or fax creates an entry in the **Activity Table**, allowing you to track form delivery and related activity. ![](https://pb-files.s3.amazonaws.com/production/attachments/d919ad372a8299a99451c98ccff6aa56e022dc2204d16253cfbdfb0b6237cceb/image.png) ![Pencil icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png?width=20&height=19&name=Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png) **NOTE** The OTU code will expire 10 days after being sent.   ![Pencil icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png?width=20&height=19&name=Pencil%20icon-Feb-24-2025-04-00-04-0652-PM.png) **NOTE** To send a new OTU link: 1. Open the form. 2. Select **Resend for Signature**. A new OTU code and secure link are generated and delivered using the original notification method. For more information, see:  [How to Resend a Failed Fax or Email Notification](https://help.auxita.com/how-to-resend-a-failed-fax-or-email-notification?hsLang=en-ca) - [Getting Started](https://help.auxita.com/getting-started?hsLang=en-ca) - [Healthcare Providers & Prescribers](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#main-content) - [General](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#general) - [Enrolment](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#enrolment) - [Documents](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#documents) - [Referral Enrolments](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#referral-enrolments) - [Patient Management](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#patient-management) - [Messaging](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#messaging) - [Premium Features](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#premium-features) - [Patient Support Programs](https://help.auxita.com/patient-support-programs?hsLang=en-ca#main-content) - [General](https://help.auxita.com/patient-support-programs?hsLang=en-ca#general) - [Prior Authorizations](https://help.auxita.com/patient-support-programs?hsLang=en-ca#prior-authorizations) - [Pharmacy](https://help.auxita.com/pharmacy?hsLang=en-ca#main-content) - [Appointments/Scheduling](https://help.auxita.com/pharmacy?hsLang=en-ca#appointments-scheduling) - [Patients](https://help.auxita.com/patients?hsLang=en-ca) - [Account & Settings](https://help.auxita.com/account-settings?hsLang=en-ca#main-content) - [Integrations](https://help.auxita.com/account-settings?hsLang=en-ca#integrations) - [Additional Forms](https://help.auxita.com/additional-forms?hsLang=en-ca) [![auxita\_footer\_logo\_white](https://partners.auxita.com/hubfs/Auxita_November2018%20Theme/Images/auxita_footer_logo_white.svg "auxita_footer_logo_white")](https://auxita.com) ##### **Taking care of healthcare.** Auxita’s digital platform seamlessly and securely connects physicians, patients, insurance providers, and patient support programs together –  reducing administrative burdens and empowering medical practices to deliver care faster and more efficiently to patients.