When multiple Referral Workflows are enabled for the same drug, users have the flexibility to either submit the enrolment to a referral or directly to the Patient Support Program (PSP).
To submit directly to the PSP you must still select one of the available Referral options in the Select Referral dialog.
NOTE To simplify this step, a Skip option has been added to the Select Referral dialog. This allows users to bypass selecting a referral altogether when the intention is to submit directly to the program—avoiding the need to pick an incorrect referral just to proceed.
Completing your enrolment form as a Referral is almost identical to completing a standard enrolment. How to Enrol a Patient in a PSP
When you open an enrolment form that is part of a Referral Workflow, you’ll notice a pink banner along the top of the form notifying you that this patient is being referred through the referral workflow.
After filling in the enrolment form and completing the Physician consent (and Patient consent, if applicable), the Prescriber can select Complete Referral or Submit to Program.
This ensures that prescribers can confidently and efficiently send enrolments straight to the PSP when needed.
NOTE The patient may need to consent TWICE when using the Capture Patient Consent button. Once for the Referral and again for the Patient Support Program.
The Enrolment Status reflects that the form is in Referral Review.
The Referral Representative will review the enrolment form, verify patient consent is received, and click Submit once finalized to send the form to the program.
This is all reflected on the patient’s status tile, and in the Status Table in the Programs section.
