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How to sign Prior Authorizations

A member of your staff or a Patient Support Program may send a Prior Authorization to you for signature.​

Patient consent can be captured in person while the physician is signing a Prior Authorization form. This allows for a more efficient, on-the-spot workflow.

To capture the patient’s consent:

  1. Click on the Capture Patient Consent button located at the bottom of the form.

    Screenshot of the prior authorization form showing the capture patient consent button.
  2. Confirm authorization access by selecting Yes, Confirm when prompted with the consent warning message.
  3. Have the patient fill out and sign the consent section and click Apply Signature.

Once the patient has signed, the Capture Patient Consent button will become greyed out, indicating that consent has been successfully captured.

Screenshot of the prior authorization form showing the capture patient consent button being greyed out once the patient consent was captured..

To sign the Prior Authorizations, visit the Home Dashboard, Programs Section or Program Details on the Patient's profile.

From the Home Dashboard 

  1. Review the Awaiting Signature section.
  2. Filter the view all dropdown and select Prior Authorization.
  3. Click Sign Form and the form will open to review and sign. View all dropdown to select prior authorizations that are requiring a signature

From the Programs Section

  1. Scroll to the Status table.
  2. Select Reimbursement and filter by Awaiting Physician Signature
  3. Then click the Assigned to Me check box. ​A screenshot showing where to click 'Awaiting Physician Signature’. and 'Assigned to me'

  4. You will see a list of the Prior Authorizations that require your signature.​
  5. Select a Prior Authorization by either clicking the underlined form name in the table or by clicking the ellipsis to the left of the given form and selecting View PA.
  6. Sign and click Send.

A screenshot of the status table indicating where the three ellipses and view PA button are.

From the Program Details section  

  1. Click and open the patient’s section. 
  2. Select the patient you want to sign the prior authorization for.
  3. From the programs overview, scroll to the prior authorization's tile. 
  4. Click the underlined form name and the existing form will open to be reviewed and signed. 

    In the patients profile the prior authorizations section to click and open to sign.

From the Program Details section