--- title: How to Send a Secure Message as a Patient description: Learn how to send a secure message to the Patient Support Program (PSP). --- [Skip to content](https://help.auxita.com/how-to-send-a-secure-message-patient#main-content) - [English - Canada](https://help.auxita.com/how-to-send-a-secure-message-patient) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/what-question-is-your-article-answering) English - Canada Show submenu for translations [Contact Support](https://help.auxita.com/kb-tickets/new?hsLang=en-ca) [![Auxita\_logo\_CMYK](https://partners.auxita.com/hs-fs/hubfs/Auxita_logo_CMYK.png?width=45&height=34&name=Auxita_logo_CMYK.png)](https://help.auxita.com/?hsLang=en-ca) - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) Open main navigation Close main navigation - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) - - [English - Canada](https://help.auxita.com/how-to-send-a-secure-message-patient) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/what-question-is-your-article-answering) English - Canada Show submenu for translations - [Contact Support](https://help.auxita.com/kb-tickets/new) - [What's new?](https://release.auxita.com/) [What's new?](https://release.auxita.com/?hsLang=en-ca) We're here to help you - There are no suggestions because the search field is empty. 1. [Auxita Help](https://help.auxita.com/?hsLang=en-ca) 2. [Patients](https://help.auxita.com/patients?hsLang=en-ca) March 3, 2026 # How to Send a Secure Message as a Patient ## Learn how to send a secure message to the Patient Support Program (PSP). 1. Log in to your Auxita account and click on **Home** to view your dashboard. 2. Click on **Messages** from the tabs along the top. 3. Click on the **New Message** button to start a new message. 4. Enter a subject and type your message. 5. If you are enrolled in multiple programs, select the program or drug name from the corresponding dropdown. 6. If you have a dedicated program representative, click the ATTENTION dropdown and select their name from the list. 7. Click **Send**. ![Lightbulb icon-Feb-24-2025-04-04-50-5428-PM](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Lightbulb%20icon-Feb-24-2025-04-04-50-5428-PM.png?width=24&height=22&name=Lightbulb%20icon-Feb-24-2025-04-04-50-5428-PM.png) **TIP** If you need to discard the message draft at any time, click the **trash can** in the top-right corner of the message.  ![Screenshot of the pop-up where the patient can communicate with the Support Program team by using secure messaging.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Nov-21-2023-08-39-19-6560-PM.png?width=670&height=401&name=image-png-Nov-21-2023-08-39-19-6560-PM.png) **![undefined-Jul-21-2023-06-20-17-8672-PM-2](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Jul-21-2023-06-20-17-8672-PM-2.png?width=20&height=19&name=undefined-Jul-21-2023-06-20-17-8672-PM-2.png) NOTE** Secure Messaging is only available for participating Patient Support Programs. All messages go to the Patient Support Program team. Messages are not sent to physicians. - [Getting Started](https://help.auxita.com/getting-started?hsLang=en-ca) - [Healthcare Providers & Prescribers](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#main-content) - [General](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#general) - [Enrolment](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#enrolment) - [Documents](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#documents) - [Referral Enrolments](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#referral-enrolments) - [Patient Management](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#patient-management) - [Messaging](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#messaging) - [Premium Features](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#premium-features) - [Patient Support Programs](https://help.auxita.com/patient-support-programs?hsLang=en-ca#main-content) - [General](https://help.auxita.com/patient-support-programs?hsLang=en-ca#general) - [Prior Authorizations](https://help.auxita.com/patient-support-programs?hsLang=en-ca#prior-authorizations) - [Pharmacy](https://help.auxita.com/pharmacy?hsLang=en-ca#main-content) - [Appointments/Scheduling](https://help.auxita.com/pharmacy?hsLang=en-ca#appointments-scheduling) - [Patients](https://help.auxita.com/patients?hsLang=en-ca) - [Account & Settings](https://help.auxita.com/account-settings?hsLang=en-ca#main-content) - [Integrations](https://help.auxita.com/account-settings?hsLang=en-ca#integrations) - [Additional Forms](https://help.auxita.com/additional-forms?hsLang=en-ca) [![auxita\_footer\_logo\_white](https://partners.auxita.com/hubfs/Auxita_November2018%20Theme/Images/auxita_footer_logo_white.svg "auxita_footer_logo_white")](https://auxita.com) ##### **Taking care of healthcare.** Auxita’s digital platform seamlessly and securely connects physicians, patients, insurance providers, and patient support programs together –  reducing administrative burdens and empowering medical practices to deliver care faster and more efficiently to patients.