Patient Support Program (PSP) Staff or Field Case Managers can create a “Program Patient” when initiating a Reimbursement form for a patient whose enrolment form was submitted outside of Auxita.
NOTE: Prior to Creating a Program Patient ensure you have selected the correct Facility.
If you have permission to create a Program Patient, when you click the Create Patient button from the Patients section, you will see the Create Program Patient screen.
Who Can Create a Program Patient
Patient Support Program staff or Field Case Managers with appropriate permissions can create a Program Patient to initiate a digital Prior Authorization form through Auxita for a patient who was enrolled outside of Auxita.
Some users may have the ability to create both Program Patients and Patients not already enrolled in a Patient Support Program. In such cases, after clicking the Create Patient button you are prompted to specify whether the patient is already enrolled in a PSP.
If the patient is already enrolled in a PSP and you wish to create a Program Patient in Auxita, choose Yes to go to the Create Program Patient screen.
If the patient is not yet enrolled in a PSP, you can choose No to continue to create a patient like normal and initiate a new Enrolment through Auxita.
Creating Program Patients
After filling in the Patient’s demographics, on the Create Program Patient screen:
1. Search for the Prescriber who enrolled the patient into the Program.
2. Select the Program the patient is already enrolled in from the dropdown.
3. If desired, adjust the Date of Enrolment if it differs from the current date.
NOTE: If you select a Prescriber who is not part of the selected Facility, you will see this warning:
Only choose Yes if you are certain you want to proceed.
Viewing a Program Patient
After adding a Program Patient you will see an Enrolment tile on the patient’s Program Overview. Clicking on the Enrolment will display a message that the patient was enrolled outside of Auxita.
You will now have access to any functionality associated with submitted Enrolments, including Document Uploads, Financial Assistance Cards and digital Prior Authorization Forms (when the permitted by the Program).
For information on creating patients that are not already enrolled in a Patient Support Program, check out the following article: Create Patient .