--- title: How does an EMR (EPIC) Integration work in Auxita description: A clinic that uses EPIC EHR can connect their EHR to Auxita. Patient demographics will be updated from the EHR to the Auxita platform in real time. --- [Skip to content](https://help.auxita.com/how-does-an-emr-epic-integration-work-in-auxita#main-content) - [English - Canada](https://help.auxita.com/how-does-an-emr-epic-integration-work-in-auxita) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/comment-fonctionne-lintégration-dun-dme-epic-dans-auxita) English - Canada Show submenu for translations [Contact Support](https://help.auxita.com/kb-tickets/new?hsLang=en-ca) [![Auxita\_logo\_CMYK](https://partners.auxita.com/hs-fs/hubfs/Auxita_logo_CMYK.png?width=45&height=34&name=Auxita_logo_CMYK.png)](https://help.auxita.com/?hsLang=en-ca) - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) Open main navigation Close main navigation - [🖥️ Log into Auxita](https://my.auxita.com/) - [▶️ Watch video tutorials](https://help.auxita.com/onboarding-videos) - [🌐 About Auxita](https://auxita.com/) - - [English - Canada](https://help.auxita.com/how-does-an-emr-epic-integration-work-in-auxita) - [Français - Canada](https://help.auxita.com/fr-ca/fr-ca/comment-fonctionne-lintégration-dun-dme-epic-dans-auxita) English - Canada Show submenu for translations - [Contact Support](https://help.auxita.com/kb-tickets/new) - [What's new?](https://release.auxita.com/) [What's new?](https://release.auxita.com/?hsLang=en-ca) We're here to help you - There are no suggestions because the search field is empty. 1. [Auxita Help](https://help.auxita.com/?hsLang=en-ca) 2. [Account & Settings](https://help.auxita.com/account-settings?hsLang=en-ca) 3. [Integrations](https://help.auxita.com/account-settings?hsLang=en-ca#integrations) December 10, 2025 # How does an EMR (EPIC) Integration work in Auxita ## A clinic that uses EPIC EHR can connect their EHR to Auxita. Patient demographics will be updated from the EHR to the Auxita platform in real time. ![](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-23-2024-03-54-31-1638-PM.png?width=20&height=19&name=undefined-Apr-23-2024-03-54-31-1638-PM.png)**NOTE** If you use both EPIC and Auxita, the Auxita team will facilitate the integration on your behalf. If you use EPIC as your EHR and were not set up with an integration during onboarding, please submit a request to our support team at [help@auxita.com](mailto:help@auxita.com)  When logging into a facility set up with an EPIC integration, the following pop-up appears:    ![Screenshot of the pop up asking if user wants to proceed with or without the EMR.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-23-2024-03-54-57-9173-PM.png?width=565&height=227&name=undefined-Apr-23-2024-03-54-57-9173-PM.png) 1. Click **Proceed** to launch an Epic Login window. 2. Enter the Epic details and click **Sign in.** ![](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-23-2024-03-55-24-5060-PM.png?width=20&height=19&name=undefined-Apr-23-2024-03-55-24-5060-PM.png)**NOTE** If you require guidance on launching AUXITA from EPIC, kindly contact your EPIC administrator for the correct steps, as procedures may vary between different sites.   3. Once logged in, you will no longer see the **Create Patient** button in Auxita.   **![Lightbulb icon](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/Lightbulb%20icon-Feb-24-2025-03-59-09-0607-PM.png?width=24&height=22&name=Lightbulb%20icon-Feb-24-2025-03-59-09-0607-PM.png) TIP** Any changes to a patient's demographics can be made in EPIC and will update Auxita. If you attempt to edit them in Auxita, you will receive the following error message: ![Screenshot of the error message triggered when patient is edited in Auxita instead of EPIC.](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-23-2024-03-57-16-7601-PM.png?width=670&height=104&name=undefined-Apr-23-2024-03-57-16-7601-PM.png) You can locate patients recorded in EPIC by entering their name and date of birth into the Auxita search bar.  ![Screenshot of the search bar where patient recorded in EPIC can be found with Auxita.](https://partners.auxita.com/hs-fs/hubfs/undefined-Dec-05-2025-06-41-51-3805-PM.png?width=318&height=225&name=undefined-Dec-05-2025-06-41-51-3805-PM.png) ![](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-23-2024-03-57-43-1012-PM.png?width=20&height=19&name=undefined-Apr-23-2024-03-57-43-1012-PM.png) **NOTE** After signing into EPIC the Auxita token will expire in 24 hours. Meaning, the user will need to authenticate their EPIC account at least once every 24 hours.   - [Getting Started](https://help.auxita.com/getting-started?hsLang=en-ca) - [Healthcare Providers & Prescribers](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#main-content) - [General](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#general) - [Enrolment](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#enrolment) - [Documents](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#documents) - [Referral Enrolments](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#referral-enrolments) - [Patient Management](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#patient-management) - [Messaging](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#messaging) - [Premium Features](https://help.auxita.com/healthcare-providers-prescribers?hsLang=en-ca#premium-features) - [Patient Support Programs](https://help.auxita.com/patient-support-programs?hsLang=en-ca#main-content) - [General](https://help.auxita.com/patient-support-programs?hsLang=en-ca#general) - [Prior Authorizations](https://help.auxita.com/patient-support-programs?hsLang=en-ca#prior-authorizations) - [Pharmacy](https://help.auxita.com/pharmacy?hsLang=en-ca#main-content) - [Appointments/Scheduling](https://help.auxita.com/pharmacy?hsLang=en-ca#appointments-scheduling) - [Patients](https://help.auxita.com/patients?hsLang=en-ca) - [Account & Settings](https://help.auxita.com/account-settings?hsLang=en-ca#main-content) - [Integrations](https://help.auxita.com/account-settings?hsLang=en-ca#integrations) - [Additional Forms](https://help.auxita.com/additional-forms?hsLang=en-ca) [![auxita\_footer\_logo\_white](https://partners.auxita.com/hubfs/Auxita_November2018%20Theme/Images/auxita_footer_logo_white.svg "auxita_footer_logo_white")](https://auxita.com) ##### **Taking care of healthcare.** Auxita’s digital platform seamlessly and securely connects physicians, patients, insurance providers, and patient support programs together –  reducing administrative burdens and empowering medical practices to deliver care faster and more efficiently to patients.