---
title: How to use the Fax Me a Copy Feature
description: Prescribers can receive a copy of a submitted enrolment, prior authorization, or prescription form directly to their fax number upon submission of the form in Auxita.
---

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May 19, 2026

# How to use the Fax Me a Copy Feature

## Prescribers can receive a copy of a submitted enrolment or prior authorization form directly to their fax number upon submission of the form in Auxita.

To have a copy of a submitted enrolment or prior authorization, you must first fill out the form.  

For more information on how to complete an Enrolment or Prior Authorization, please check out these articles:

[How to Enrol a Patient in PSP](https://help.auxita.com/how-to-enrol-a-patient-in-a-patient-support-program?hsLang=en-ca)

[How to initiate a Digital Prior Authorization](https://help.auxita.com/how-to-initiate-a-digital-prior-authorization?hsLang=en-ca)

Once the form is initiated, select **Fax me a copy** checkbox at the bottom of the screen.  

![A screenshot of the enrolment screen showing the "Fax me a Copy" option](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-12-18-3032-PM.png?width=670&height=427&name=undefined-Apr-18-2024-02-12-18-3032-PM.png)

![undefined-Feb-21-2024-05-52-29-2278-PM](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-12-40-5540-PM.png?width=20&height=19&name=undefined-Apr-18-2024-02-12-40-5540-PM.png) **NOTE** You can find the fax number the e-fax will be sent to by hovering over the **Fax Me a Copy** checkbox. The fax number that displays is the one associated with the prescriber Auxita profile or their facility. 

Please note that if there is no prescriber or facility fax number, the checkbox will not be enabled.

![A screenshot of the Fax me a copy option where the fax number is shown](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-12-59-1617-PM.png?width=403&height=117&name=undefined-Apr-18-2024-02-12-59-1617-PM.png)

![undefined-Feb-21-2024-05-52-29-2278-PM](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-13-13-1439-PM.png?width=20&height=19&name=undefined-Apr-18-2024-02-13-13-1439-PM.png) **NOTE** Once **Fax Me a Copy** is selected the checkbox will be selected by default, for all future forms. 

#### **Successful Fax**

- The form is sent automatically to the prescriber’s fax number
- No further action is required
- Office staff can upload the document to the EMR

#### **Failed Fax**

- A notification appears on the Home page
- The system will automatically attempt to resend the fax until successful

![undefined-Feb-21-2024-05-52-29-2278-PM](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-13-41-4105-PM.png?width=20&height=19&name=undefined-Apr-18-2024-02-13-41-4105-PM.png) **NOTE** If a fax fails to transmit, a notification is initiated on Auxita's backend to resend the fax. The notification will be triggered once the fax has been sent successfully. 

![A screenshot of the Home Page where the notification center can be found at the top-right corner](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/undefined-Apr-18-2024-02-14-03-1405-PM.png?width=640&height=176&name=undefined-Apr-18-2024-02-14-03-1405-PM.png)

![A screenshot of the "Notifications" page sowing the failed faxes ](https://partners.auxita.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Apr-18-2024-02-15-19-4160-PM.png?width=464&height=232&name=image-png-Apr-18-2024-02-15-19-4160-PM.png)

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